Refund policy
Returns
Please contact us within 30 days if you require a refund.
To be eligible for a return, your item must be returned, unused and in the same condition that you received it. It must also be in the original packaging.
We do not accept returns on the following:
- Gift cards
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to any error on our part
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you believe your refund has not arrived (it will take a few days) please contact us
Exchanges (if applicable)
We only replace defective items. If you need to exchange due to an error with your item, please contact us and we will get back to you regarding how to return your item. Returns will need to be sent to: "Kits, Bits & Bobs", 2 Crofters, Crimp Hill Rd, Old Windsor, SL4 2SP, United Kingdom.
Shipping
To return your product, you should mail your product to: "Kits, Bits & Bobs", 2 Crofters, Crimp Hill Rd, Old Windsor, SL4 2SP, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item, unless defective. Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Shipping costs will be at our expense only if the item is deemed defective.
Please contact us within 30 days if you require a refund.
To be eligible for a return, your item must be returned, unused and in the same condition that you received it. It must also be in the original packaging.
We do not accept returns on the following:
- Gift cards
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to any error on our part
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you believe your refund has not arrived (it will take a few days) please contact us
Exchanges (if applicable)
We only replace defective items. If you need to exchange due to an error with your item, please contact us and we will get back to you regarding how to return your item. Returns will need to be sent to: "Kits, Bits & Bobs", 2 Crofters, Crimp Hill Rd, Old Windsor, SL4 2SP, United Kingdom.
Shipping
To return your product, you should mail your product to: "Kits, Bits & Bobs", 2 Crofters, Crimp Hill Rd, Old Windsor, SL4 2SP, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item, unless defective. Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Shipping costs will be at our expense only if the item is deemed defective.